Privacy Policy

Handling of Personal Information

Ohkurabu Co., Ltd.  (hereinafter referred to as "the Company") considers the protection of personal information to be a social responsibility and has established the following "Handling of Personal Information on the Website". We ask that you fully understand this policy when using our website, and that you provide us with personal information only if you agree to the policy.

Scope of Application of the Handling of Personal Information
The handling of personal information applies to customers when they purchase products, contact us, subscribe to our e-mail magazine, etc. through our website. Personal information collected when you use our website will be managed in accordance with our policy on the handling of personal information.

Purpose of Use of Personal Information
In addition to the purpose of providing the Service, we may use personal information and order information (including information related to your order history) collected from you for the purposes set forth below. We will not use your personal information for any purpose other than the provision of the Service or the purposes set forth below.
1. To provide our products, services, and after-sales service, and to send newsletters.
2.To respond to questionnaires after the purchase of our products.
3. To send you information and prizes related to events and campaigns held by the Company (sponsored, co-sponsored, or co-sponsored).
4. To provide information on our products and services and to respond to requests for information materials and other inquiries
5.For administrative processing, such as billing, collection, and payment
6. To use the information for purposes for which we have separately contacted the customer and received individual approval.
To prepare statistical data classified by customer attributes (age, address, etc.)

Safety Management of Personal Information
In order to ensure the accuracy and safety of personal information, we take reasonable safety measures to control access to personal information, limit the means of taking personal information out of the company, prevent unauthorized access, and prevent leakage, loss, destruction, and falsification of personal information. In the event of a leakage or other incident involving personal information, we will promptly take appropriate measures to prevent recurrence.
All employees shall recognize the importance of privacy, establish rules for the storage and management of media and other items containing protected personal information, and take other precautions to protect personal information.
For personal information stored in the system, we will prepare accounts and passwords so that only employees who need to use the information for business purposes can use the system, and implement access authority management.
The accounts and passwords are strictly controlled to prevent leakage or loss.
For security purposes, this website is fully encrypted.
We will delete personal information at any time after a certain period of time has elapsed from the time we receive it, provided that it does not interfere with our services.

About entrustment of personal information
The Company may outsource its business to a third party to the extent necessary to achieve the stated purpose of use. In such cases, we will appropriately manage and supervise the subcontractor.
(Outsourcing companies include carriers, printing companies for direct mailings, and collection agencies in the event of non-payment of merchandise.)

Disclosure of Personal Information to Third Parties
We will not provide or disclose personal information to third parties such as other businesses or individuals without the permission of the individual. However, this does not apply in the following cases
(1) When the individual concerned has given consent for the provision of information.
(2) When public agencies such as government offices request disclosure of information in accordance with laws and regulations.
(3) When personal information is disclosed to a business partner related to the operation of this website. However, in such cases, the information disclosed will be limited to only what is necessary, and the disclosed party will be obliged to manage the personal information by contract or other means.

A cookie is a piece of data stored on your hard drive that contains information about you. The use of cookies is never linked to personally identifiable information on our site. If you choose to decline cookies, you may still use our site. Cookie information is stored in a specific location on the user's computer.
Cookies can identify your computer, but they cannot identify your own personal information unless you enter it. It is possible to disable the cookie function by changing the settings of your browser. However, this may prevent you from using all or part of the services on this site. Please understand this beforehand.
We do not use cookies to collect unnecessary information. We recommend that you enable cookies in your browser if you wish to purchase items in a cart format. Some pages on this site use cookies to collect access logs to help improve the usability of the site and to save you the trouble of entering your personal information when you visit the site again, making it more convenient for you to use the site.

Other Internet privacy checks
Please be aware that if you voluntarily disclose personal information on the Internet, such as on bulletin boards, which anyone can access, that information may be collected and used by other users.
If you disclose your e-mail address, you may receive undesired messages based on information posted there. You should be aware that you transmit information at your own risk.

Changes to this Privacy Policy and Notification
We may change the contents of this Privacy Policy without prior notice due to our business needs, the enforcement of new laws and regulations, amendments to existing laws and regulations, or other circumstances.
Any changes will be posted on this website and notified.
If you wish to request disclosure, correction, or deletion of your personal information, please contact us by phone or e-mail.
Please note that we will confirm the identity of the person making such a request.
If you have any requests or questions regarding the handling of personal information or retained personal data, please contact the "Business Name and Contact Information" in the "Specified Commercial Transactions Law" section of this website.

Ohkurabu Co., Ltd. 
Fuji TV Building 2F, 3-5-9 Kitazawa, Setagaya-ku, Tokyo 155-0031, Japan
We usually reply within 72 hours. (Excluding Saturdays, Sundays, national holidays, summer holidays and year-end and New Year holidays)

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